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Is my data secure and managed professionally?


Yes.

You can be sure that you your data and your web site is secure and managed professionally. Your data is stored in a professionally managed data center with all these advanced technical features to secure your information to make sure it is there when you need it:

Network Connectivity
Technical features:
Your data is stored in a data center that insures you data is connected to the internet. Our data center uses MCI WorldCom's "Diverse T" products and further T-1 connectivity to the Internet through Digex - Intermedia. In addition, a Digex 128 Kbps Frame Relay circuit provides additional back-up connectivity. All T-1 lines are on different local loops and primary back-bone POPs. Our current and estimated RMS usage of all contracted bandwidth will not exceed 40% or additional contract bandwidth will be procured.
Benefits: Your web site and Web Builder Express is connected to the internet in several ways. This insures that you and your site's visitors can get to it, and get to it quickly.

Network Security
Technical features:
Your data is stored in a secure data center that uses a secure network. Amos Data Systems, Inc. provides our network security. Our hardware includes Cisco PIX firewall hardware and appropriate software. We maintain all firewall configuration administration access/rights to the firewall and secondary router/switch infrastructure.
Benefits: You benefit from advanced features to protect your data from damage by hackers.

Power Back-Up
Technical features:
Your data is stored in a data center that has power redundancy with APC Smart-UPS. We have continuous back-up power provided by a single Kohler 60KW three-phase unit: Continuous Power Rating: 60KW 60 Hz/25KVA 50Hz, Prime Power Rating: 60KW 60 Hz/20KVA 50 Hz. This unit uses natural-gas service contracted through FirstEnergy/Dominion.
Benefits: Your data and web site has is stored in a data center that has backup electric power. Your information is available no matter what might happen to the usual power distribution systems.

Environmental Control
Technical features:
Your data is stored in a data center that has professional environmental controls (heating, cooling, etc.) We use redundant Liebert Datamate 3 ton cooling units for temperature and humidity control.
Benefits: Your data and web site is stored in a data center that properly controls the environment, so that the equipment that supports you operates efficiently (i.e. it doesn't break down because it is too hot or too cold).

Server Monitoring
Technical features:
Your data is stored on equipment that is monitored 24 hours a day x 7 days a week by PING, ICMP and Active Services software testing devices. In the event of a server or network failure, pagers notify our network technicians. We can begin troubleshooting and service immediately.
Benefits:
We monitor your data and web site continually with advanced technical tools. Your data it is there when you need it.

Data Archive / Back-Up
Technical features:
Your data is backed-up on the following schedule: 6 incremental back-ups per week (M, T, W, Th, S, Su) and one full back-up per week on Friday. Data is backed-up on DLT (Quantum 4500) through Legato Networker clients.
Benefits: In the unlikely event that something happens to your data, we have a backup copy and can restore your information.

Physical Security
Technical features:
Your data is stored in a facility monitored by ADT Security Systems. We have 24 x 7 intrusion, temperature and fire alert protection. In addition to the facility security, our server room is separately locked and individually keyed.
Benefits: Your data is stored in a facility that is physically safe.

Systems Administration
Technical features:
Your data gets white glove service. We have 24 hour x 7 days per week x 365 days per year service by full-time systems administrators.
Benefits: Our professional system administrators carefully manage your data.



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webbuilderexpress.com
1201 Greene Square
Celebration, FL 34747
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toll free phone: (877) 290-9407
fax: (440) 378-6546

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